Q: Is there car parking and if not where and how much?
A: We do not have our own car park. There is a council car park located next to us in Bath Road. Charges are 7 days a week 6am – 10pm. Up to 2 hours: £1.80, Up to 4 hours: £4.00, Up to 6 hours: £6.00, Up to 24 hours: £8.00. Prices correct January 2016. See directions page for more information
Q: Are dogs allowed in the water or on site?
A: Due to regulations we cannot allow dogs anywhere on site.
Q: What are the depths?
A: Depths range from 1.0m – 1.4m
Q: Do you allow diving?
A: No diving is permitted anywhere in the pool
Q: Is there a dedicated swimming lane?
A: There is a roped off area specifically for those wanting to do widths. It is aprox 43-44m in length.
Q: Which part of the pool can we swim in?
A: The pool is divided into different sections in order to be managed safely. The family/general swimming area is at the far end of the pool. Please follow instructions by lifeguards and stay in designated areas.
Q: Do we need to book to kayak, paddle board & zorb?
A: No. Generally there is no queue but even if there is it’s unlikely to be more than a few minutes.
Q: Are there shaded areas?
A: There are a number of parasols available on a first come first served basis. There is also a small seating area which is covered but otherwise the site is very exposed.
Q: Can we bring our own inflatable’s eg lilo, rubber rings?
A: Yes. However we may limit use in peak periods if we feel they are safety risk to other swimmers.
Q: What are we not allowed to bring?
A: NO flippers, oars/paddles, gazebos or large structures, glass, BBQs, music systems.
Q: Can we book in advance for entrance/loungers?
A: No! Sorry, we operate on a first come first served basis. However if you are looking for private hire, parties or large group bookings then please get in touch.
Q: Do you offer kayak/paddle board lessons?
A: Yes for beginners. Please call us on 01590 678882 to arrange.
Q: What is at the bottom of the pool?
A: The bottom of the pool has small stones/pebbles on top of a liner which helps to regulate the water temperature. Beneath the liner are larger stones finally reaching a mud bottom. The pool was made shallower for the safety of visitors.
Q: Can we wear wetsuits/water shoes in the pool?
Q: Do you accept card payments?
Q: Can we bring our own food?
A: Yes you can bring food and drink with you. Please note we do not allow alcohol or glass on site. We also have a kiosk serving a selection of hot and cold food and drinks.
Q: Can we smoke?
A: The site is strictly NO smoking.
Q: Can we leave the site and come back later in the day?
A: Yes, as long as you keep your ticket with you. It is an all day ticket but without this we cannot allow re-entry.
Q: Do you have lockers?
A: No. Sorry there are no lockers available at the pool.